Basic Questions even need a letter
(original web post 12.12.12): Yes, even basic questions as many know or have been told need a letter. More delays after, of course, the shifting of responsibility with the end result being the need for another letter in writing. So to avoid the futile trail we are writing all the questions one issue at a time until we get the answers.
No answer or lack of reply will be met with increased action.
Click here for a .pdf of the letter.